If you have a current subscription to Online Times Alive you can access the Teacher’s Dashboard with your list of students by clicking on Teacher Login-entering your email or username and entering the password which is timesalive!
Go to My Account on the home page at CityCreek.com. It is found in the upper right corner. Select subscriptions–select the current one on the list–click on view– click on cancel.
Shipping is based on the subtotal of your cart. The minimum is $5.00 for orders under $50.00. In most cases shipping is 10% of the subtotal.
We have a money back guarantee. If for any reason, you would like to return your purchase, pack it up with the original packaging and a copy of the invoice. Please write the reason for return on the invoice. Send it to the warehouse address on the packing slip on Lyndale Ave. N. When the package is received we will process a refund less shipping costs.
Orders are shipped, in most cases, within 48 hours. You should get your package 3-5 business days after the order is placed. A notification email will be sent from our fulfillment house when your order has shipped.
- Be sure the student’s name login is exactly the same. (case sensitive)
If you have purchased the Times Alive app and would like to download it to another Apple device you can do that without paying again if the device uses the same apple ID as the original purchase. Be sure that you are trying to download the original app you purchased. We have two apps. One is Times Alive Lite which allows for an in app purchase and the other is Times Alive, a one time fee. For Times Alive Lite you will get a “purchase now” button click on it and then click “restore purchase”.
Be sure the ringer on your device is NOT in the silence mode. Flip the top left side button on your iPhone to the forward position.
From your device, open the App Store or the Google Play store and search for Times Alive. The Free Version at the Apple Store is called Times Alive Lite. It offers an in-app purchase to unlock the remaining lessons. The first three lessons are free. The version without in-app purchase is called Times Alive.
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